Table 2

List of activities at intervention and control sites

Study period	Intervention site	Control site
Baseline (July 2016 to March 2017)	Baseline measurements of outcomes	Baseline measurements of outcomes
Interviews (April 2017 to March 2018)	Interviews with providers about treatment of uncomplicated cystitis Refine existing intervention materials based on interview results	Interviews with providers about treatment of uncomplicated cystitis
Intervention (April 2018 to February 2019)	Guidelines distribution (sent by email with read receipt received from all providers) Intervention (targeting primary care providers) Interactive case-based training lecture (included teaching cases to address specific clinical scenarios that were problematic for the interview participants) Pocket cards with algorithm distributed to all providers (figure 2); audit and feedback (at least one session per each of the 11 providers per month), 121 audit and feedback sessions (21 in person and 100 by phone)	Guidelines distribution (sent by email with read receipt received from all providers)