Summary of cases (n=78, 37% of 210 total new patients) requiring RN care coordination before or directly after initial IFMC visit during the 18-month period from 1 September 2017 to 28 February 2019
Type of care coordination need | Number (%*) |
Health problem related care coordination | 63 (30) |
Early appointments at the IFMC | 26 (12) |
Seen in ED or walk-in clinic before their initial visit | 21 (10) |
Administrative support provided by RN-CC | 14 (7) |
Help coordinating specialist follow-up after initial visit | 12 (6) |
Intensive specialist coordination before being seen at IFMC | 10 (5) |
Nurse triage | 8 (4) |
Pregnant and needed initial prenatal visits | 7 (3) |
*Totals do not add up to 100% because not all refugees need care coordination before or immediately after the initial visit, whereas many have more than one need.
ED, emergency department; IFMC, International Family Medicine Clinic; RN-CC, registered nurse care coordinator.