Association between primary care access for COVID-19 consultation and patient experience (n=1004)
Outcome* | Unadjusted | P value | Adjusted† | P value |
Mean difference (95% CI) | Mean difference (95% CI) | |||
JPCAT-SF total score | −8.68 (−11.26 to −6.11) | <0.001 | −8.61 (−11.11 to −6.10) | <0.001 |
JPCAT-SF domain scores | ||||
First contact | −12.33 (−16.35 to −8.31) | <0.001 | −12.26 (−16.02 to −8.50) | <0.001 |
Longitudinality | −8.90 (−12.89 to −4.91) | <0.001 | −8.84 (−12.70 to −4.97) | <0.001 |
Coordination | −6.73 (−11.37 to −2.10) | 0.004 | −6.63 (−11.25 to −2.02) | 0.005 |
Comprehensiveness (services available) | −10.40 (−14.51 to −6.28) | <0.001 | −10.34 (−14.48 to −6.20) | <0.001 |
Comprehensiveness (services provided) | −5.27 (−10.13 to −0.42) | 0.034 | −5.21 (−10.09 to −0.33) | 0.037 |
Community orientation | −8.48 (−11.48 to −5.48) | <0.001 | −8.34 (−11.38 to −5.31) | <0.001 |
Reference group: Without restricted primary care access.
*All scores range from 0 to 100.
†Adjusted for age, sex, years of education, annual household income, number of chronic conditions, EQ-5D-5L and primary care physician location.
EQ-5D-5L, five-level version of EuroQol five-dimensional questionnaire; JPCAT-SF, Japanese version of Primary Care Assessment Tool Short Form.