Table 3

Association between primary care access for COVID-19 consultation and patient experience (n=1004)

Outcome*UnadjustedP valueAdjusted†P value
Mean difference (95% CI)Mean difference (95% CI)
JPCAT-SF total score−8.68 (−11.26 to −6.11)<0.001−8.61 (−11.11 to −6.10)<0.001
JPCAT-SF domain scores
 First contact−12.33 (−16.35 to −8.31)<0.001−12.26 (−16.02 to −8.50)<0.001
 Longitudinality−8.90 (−12.89 to −4.91)<0.001−8.84 (−12.70 to −4.97)<0.001
 Coordination−6.73 (−11.37 to −2.10)0.004−6.63 (−11.25 to −2.02)0.005
 Comprehensiveness (services available)−10.40 (−14.51 to −6.28)<0.001−10.34 (−14.48 to −6.20)<0.001
 Comprehensiveness (services provided)−5.27 (−10.13 to −0.42)0.034−5.21 (−10.09 to −0.33)0.037
 Community orientation−8.48 (−11.48 to −5.48)<0.001−8.34 (−11.38 to −5.31)<0.001
  • Reference group: Without restricted primary care access.

  • *All scores range from 0 to 100.

  • †Adjusted for age, sex, years of education, annual household income, number of chronic conditions, EQ-5D-5L and primary care physician location.

  • EQ-5D-5L, five-level version of EuroQol five-dimensional questionnaire; JPCAT-SF, Japanese version of Primary Care Assessment Tool Short Form.