RT Journal Article SR Electronic T1 How well did Norwegian general practice prepare to address the COVID-19 pandemic? JF Family Medicine and Community Health JO Fam Med Com Health FD BMJ Publishing Group Ltd SP e000512 DO 10.1136/fmch-2020-000512 VO 8 IS 4 A1 Ingvild Vatten Alsnes A1 Morten Munkvik A1 W Dana Flanders A1 Nicolas Øyane YR 2020 UL http://fmch.bmj.com/content/8/4/e000512.abstract AB Objectives We aimed to describe the quality improvement measures made by Norwegian general practice (GP) during the COVID-19 pandemic, evaluate the differences in quality improvements based on region and assess the combinations of actions taken.Design Descriptive study.Setting Participants were included after taking part in an online quality improvement COVID-19 course for Norwegian GPs in April 2020. The participants reported whether internal and external measures were in place: COVID-19 sign on entrance, updated home page, access to video consultations and/or electronic written consultations, home office solutions, separate working teams, preparedness for home visits, isolation rooms, knowledge on decontamination, access to sufficient supplies of personal protective equipment (PPE) and COVID-19 clinics.Participants One hundred GP offices were included. The mean number of general practitioners per office was 5.63.Results More than 80% of practices had the following preparedness measures: COVID-19 sign on entrance, updated home page, COVID-19 clinic in the municipality, video and written electronic consultations, knowledge on how to use PPE, and home office solutions for general practitioners. Less than 50% had both PPE and knowledge of decontamination. Lack of PPE was reported by 37%, and 34% reported neither sufficient PPE nor a dedicated COVID-19 clinic. 15% reported that they had an isolation room, but not enough PPE. There were no geographical differences.Conclusions Norwegian GPs in this study implemented many quality improvements to adapt to the COVID-19 pandemic. Overall, the largest potentials for improvement seem to be securing sufficient supply of PPE and establishing an isolation room at their practices.